General conditions of sale

Identification

  • Raison sociale : Editions HYX
  • Statut juridique : association loi 1901
  • Siège social : 1, rue du Taureau
  • Code Postal : 45000
  • Ville : Orléans
  • Pays : France
  • Téléphone : 02.38.42.03.26
  • Fax : 02.38.42.03.25
  • Email : contact@editions-hyx.com
  • Siren : 392 297 669
  • Code APE/NAF : 221A

Paiement sécurisé
Le paiement en ligne est sécurisé par Payline de la société Experian (Réf. Croix rouge, Agfa, Bac Films, Auchan, Monnaie de Paris). La plupart des cartes du marché sont acceptées (visa, mastercard, eurocard, cb, american express). Toute commande dépassant les 91 euros est soumise à une demande d'autorisation à votre banque.

Following Order and Delivery
In such case, Éditions HYX will take care of replacing the book and repaying the forwarding and returning charges. Repayment shall be effective on receiving the defective book. In compliance with the article L 121-6 of the code on consumption, the buyer has 7 days from the delivery date of his or her order to return the book(s) to Éditions HYX for exchange or repayment without extra charges except returning ones. If the buyer shall exercise this withdrawal option, he or she shall organize and pay for the returning. The buyer shall, in such case, return the item in perfect state with the corresponding invoice, within the terms and delays stated in the sales policy. The buyer shall be entitled, then, either to be reimbursed or to choose another item.

Repayment
Any repayment shall be made by cheque for the French territory and by bank transfer for other countries. The payee shall give Éditions HYX his or her personal or professional particulars and, for foreigners, his or her bank particulars. Éditions HYX shall take care of the French charges for repayment. Éditions HYX shall not be asked to take care of the potential charges required by the payee's bank.

Confidentiality of information and protection of privacy
We, Éditions HYX, commit ourselves to protecting the privacy of the people who use this website or order books directly from our publishing house, and we commit ourselves to granting the confidentiality of the private and personal information that is given to us. Private and personal information is only used to better treat orders or to inform people of the latest publications. We never use private and personal information without people's consent. We, Éditions HYX, never pass on private and personal information to a third unless for order treatment purposes. The automated treatment of nominative information used in Édition HYX's website has been the subject of a preliminary notification at the National Commission for Information Technology and Civil Liberties, in compliance with legal and community provisions.

Private and personal information is kept strictly in the time limits imposed by the Regulations on relinquishment or necessary to a normal commercial operating. Nominative information collected on the website www.editions-hyx.com is exclusively intended to Éditions HYX, who reserve the right to use all or part of it (for the sending of the new titles catalogue or information relating to the publishing house). The users of this website have the right to access to the data relating to themselves and to mofify, correct or suppress them. To exercice this right, the users need to write to : Éditions HYX, 1 rue du Taureau, 45 000 Orléans - France or to register off online (by e-mail). On no account will Éditions HYX sell the private and personal information relating to their clients or website visitors willing to get information on the editorial policy.

 

Where to find us

Adress :

Editions Hyx
1, rue du Taureau
45000 Orléans (France)
Tél. 00.33 (0)2.38.42.03.26
Fax. 00.33 (0)2.38.42.03.25
Email : contact@editions-hyx.com

Credits :

President : Olivier Buslot
Finance : Céline Saraïva
Executive : Emmanuel Cyriaque
Web site: LCUBE, Laurent Pinon
Translation : Emilie Gourdet